Customer Support - Graphic Requirements

Dear Customer, Thank you for selecting us to produce your new trade show graphics. We want to work together to produce the very best possible finished product. You, the customer, are responsible to provide us with ready to output artwork by following the guidelines below. Please contact our production and graphics department with any questions at (805)781-3711 x12 or by email at chuck@bananadisplays.com.

Guidelines (indicated below are the acceptable digital formats and applications):

  • MacIntosh® Compatible Files ready to output on our large format printers.
  • Create artwork & layouts in Adobe Illustrator as an .eps file if possible or alternately in Adobe PhotoShop as a .tiff file. Build artwork at 25% of actual size.
  • Use outlines for all text. Use vector files whenever possible for Adobe Illustrator .eps files.
  • Provide files in either RGB or CMYK color mode.
  • Save bitmap files at 25% of actual size at 400 dpi.
  • Images are to be built to fit the printable image without masks or bleeds extending beyond the printable area.
  • Place all images do not link.
  • Include letter size hard copies of artwork for color proofing and to show what image will look like at full size. Donot send hard copies on anything larger than letter size.
  • Please be sure your artwork is correct and accurate. We will make technical adjustments necessary for accurate sizing to large format reproduction. However, color manipulation or file manipulation is NOT included. Also because we may not be familiar with your industry terminology we are not responsible for errors in spelling or punctuation.
  • Do not seperate panels for multiple panel large images - this will be done automatically in rip software.
  • Note: If a preview sample is not contracted, whatever artwork is sent to us will be output without any approval process. If a preview sample is contracted, you will be provided a sample printed on the material and color of the final output. If the preview sample color reproduction is not desirable, color correction will need to be done by the customer. We price our graphics to print from customer provided digital artwork or photography ready to output. We accept email, CD, DVD or other digital file media approved by Banana Displays and require a minimum of 5 working days after receipt of acceptable digital files and approved color preview before the final product is completed.

RUSH orders (less than 5 total production days), may require a preview waiver and may be subject to rush charges.


Banana Displays-custom trade show exhibit design and build